Role of Managers in Employee Relationship. Effective communication is a two-way process, where each person listens to what the others have to say and considers what it means, and in return is listened to. Opening lines of communication. Sandwiching negative feedback in between two positive feedback messages – the person will only hear the good. It is important not only to communicate but effectively communicate. Being insincere when giving positive feedback. Effective communication is important to employees, managers, senior leaders, and other stakeholders. Not being direct enough or honest enough – fluffing around the issues. Improving communication between managers and employees is one of the most important steps your company can take towards creating a move cohesive and collaborative workplace. Relaying information in the form of in-person meetings, phone and conference calls, video-conferencing, emailing and written project planning can all be strategic management communication tools . To be effective in recognizing employees, managers need to: When the employees are clear about what is expected of them, it will boost productivity and job satisfaction, resulting in a positive work culture. The natural outcome is high employee morale and a good rapport throughout the workplace, as … Understanding why communication is important in the workplace is the basis of effective management skills. Daily working and office hours represent direct ways managers and employees communicate. Be clear about what you are trying to achieve and explain to employees, or their representatives or both, whether you are informing, consulting or negotiating with them. communication between managers and employees. Yet various studies indicate that employees value personalized, spur of the moment recognition for their contributions. Open, two-way communication about why and how the company deals with safety issues is important, as giving employees a voice makes them feel involved and heard. Praising and recognizing employees involves another important communication skill. Employee engagement in … These seven best practices can help increase open, honest, and effective two-way communication throughout the organization: In that sense, employee relations often focuses on helping line managers truly connect with their employees. E-communications channels (E-mail,social network, employement management system (like HRIS or human capital inventory) represent indirect communication. A big communication gap between managers and employees can occur with verbal instructions. 7 Reasons Why Employee Relations Are Important. It is essential for the managers to communicate amongst themselves and also with their team members. Research shows that many companies have disengaged employees with low motivation; only 13% of employees are engaged at work . The organization lost an important deal due to lack of communication between the two teams. Furthermore, effective communication plays an important role in making people – from the business owner to employees and customers – feel respected and valued. It’s important that you keep these conversations as informal as possible, so you can actually connect with the employee you’re trying to coach. From the statistics, it is clear that there is a need to improve communication in the workplace. The most important thing for an employer to keep in mind is that communication works both ways. In a study of companies with over 500 employees, researchers found that 71% of managers felt that employee engagement was one of the most important factors in overall company success. Communication is difficult, it is an art. When people communicate effectively, it is easier to discuss important information, share concerns or ask for help. Maintaining clear and open communication between managers and staff helps maintain a positive and harmonious working environment. Communication is the cornerstone of any organization’s success; business comprises of continuous interactions with multiple parties – managers, employees and clients. Addressing potential concerns proactively and transparently helps convince workers their employer is doing more than the bare minimum and can inspire a similar sense of participation. If something is time sensitive, include the time and date the instruction was given. According to a Gallup survey, successful managers should be having in-depth conversations with employees about performance about once every quarter at least. You should encourage a two-way flow of information between employees and managers. Consider: holding regular meetings; using language your employees understand - not jargon Failure to recognise this need may result in inconsistency of approach or application. Companies with … This gives the employee something to refer to long after the manager is gone. Some forms of communication are internal newsletters, bulletin boards, intranet and email. The first step in opening up communication between employees is to make some changes to your policies – or to reinforce your policies. 💡 Check out our guide for Building a Better Company with Internal Communications. Effective communication at work is the most important issue for the success and failure of an organization. One of the most important ways of improving communication is making sure that lines of communication between managers and employees are open. Managers need to communicate well with their employees. When possible, communicate via email, text message, post-it, or in some other written form. Research has shown that people with good communication skills always performs better, either in their profession or relationship. In most companies, there is a big communication gap between managers and employees, and it has a strong effect on employee engagement rates. All managers need to communicate and consult with employees in order to be effective but they also need to exchange information with other managers which necessitates lateral or inter-departmental communications. We have all seen managers manipulating communication for their individual gain, or other situations where lack of communication caused problems. God communication is really important for anyone. This is needed for employees to feel happy, focused and motivated while at work, and for managers to support their team when required. In as much as writing and speaking are communication skills, listening is a critical aspect of true communication. Despite employee engagement being viewed as a positive company-wide, the majority of employees are disengaged at work. Effective communication ensures the flowing of information between all relevant parties, reducing the potential for misunderstanding, dissatisfaction and lack of trust. (Compare the difference between “We don’t expect any staff reductions,” and “There will be no staff reductions” and even better, a more positive “We all have important roles to play in the future.”) Check senior managers’ commitment to the message and their … At the same time, employees who communicate effectively with their colleagues, managers and customers continue to be valuable assets to a company. It is an area that is most frequently complained about by employees during organizational change and daily operations. Communication between employees and management is important because it can allow the company to run more effectively. Make sure that managers and the heads of your departments listen to their staff. No organization exists in which employees are completely happy with communication.Communication is one of the toughest issues in organizations. Storing up 12 months of feedback and dumping this on employees in one meeting. Communication between employers and their employees can come in many forms. According to the statistics, 57% of employees report not being given clear directions and 69% of managers are not comfortable communicating with the employees in general. There are companies that sadly fail to understand the importance of employee motivation. Communication is not an exchange of views between people, but an exchange whose purpose is to generate action. Conclusion: Communication is Motivating The Role of the Employee Break down those barriers, clear out the blockages, and start communicating openly and freely! The July 2016 Corporate Culture Chasm survey, from VitalSmarts, questioned 1,200 respondents and found that managers had a much more positive view of their corporate culture than did their employees. Poor communication skills can cause employees to focus their attention on the wrong task, or worse still, fail to deliver an important task on time due to ineffective instructions. In contrast, a lack of communication can lead to employee frustration, lower productivity, absenteeism and increased employee turnover rate. Managers should be accessible. For some managers, giving praise and recognition is difficult. Managers with good communication skills can convey their ideas clearly so that subordinates understand what is required from them and can positively contribute to the organisation. When managers set specific goals, issue clear directives and define key work parameters, employees understand what’s expected from them. More often than not, managers are required to interact with employees belonging to other departments for … 3. Poor communication is one of the largest areas of self-handicapping in business organizations (Decker & Mitchell 2016). Good communication is an essential tool in achieving productivity and maintaining strong working relationships at all levels of an organisation – and this has been particularly important since the Covid-19 outbreak forced many people to work remotely. One of the most difficult challenges for any organisation today is to find ways to effectively speak to its employees. ... For an organization to perform well, it is important that the employees are friendly with each other and avoid criticism, backstabbing at work, a strong reason to spoil the relationship among the employees. Effective communication skills for managers are also important when the employees are required to deal with other departments in an organization, in one way or the other. In this article, we look into why employee motivation is important in … This means standing or sitting in the same way as staff members do and using similar gestures to theirs. The Important 5 Reasons of Clear and Effective Communication : Positive Work Culture – At the heart of a great work culture is “Communication”. Inadequate communication is also a factor in many accidents and safety incidents. Poor communication in the workplace will inevitably lead to non-motivated staff that can begin to question their confidence in … When an employee has a suggestion, it should not be ignored. 6. Every organization has a set of clearly defined goals, objectives and vision. The manager should be able to clearly explain to his employees these goals and ensure that all his team members are working towards the same objective. 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