Pricing and Payment

Price

Pricing for all the items available in the Neeta Lulla online store is the form of Rupees `. Prices displayed for each product on the website is exclusive of Shipping and handling as well as taxes and duties.

Errors

In case of an error in the pricing due to a display or typography for any item in the online store, we will make the necessary changes as soon as possible to the website. In the event that the order has already been placed, you will be notified via email before the order is accepted. The order will then be confirmed/ cancelled only after we obtain a response from you regarding the same. Neeta Lulla shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

Billing

Billing is an important process while making a purchase. You must provide complete and accurate billing information when you place your order. The order will only be dispatched once the billing process is concluded. The customer copy of the bill will be attached to your package.

Payment Methods

Neeta Lulla accepts the following forms of credit card and debit card payments - Visa, MasterCard, Diners, American Express, JCB, ITZ. For security purposes, kindly fax us a copy of your credit card / debit card from which the payment has been made. Based on your convenience, we could also allow you to do an online bank transfer with any of our preferred banking partners.

Payment Gateway

Neeta Lulla has signed with CCAvenue for accepting credit card transactions. All credit card transactions are securely managed by the CCAvenue payment gateway.

Security

Neeta Lulla places top most priority on the information you give us. For security purposes and as protection to our customers, all online orders are subject to credit card authorization and verification with the credit cardholder and issuing bank. Neeta Lulla reserves the right to cancel or delay an order due to verification process. Should this occur, an email notification will be sent to you.

Invalid Transactions

In the case of invalid transactions – fraudulent or declined – The order will be put on hold and you will be notified of the same. In another case, if the payment is not made within 24 hours, the order will be cancelled by default.

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