Still going on.Never again. Your bathroom layout - finding room for everything. 4 years ago we replaced our bathroom suite using Victoria Plum. Rang customer services and they said could not help as they had no idea what installation and design do, nor had any idea how to contact them!!! I am never going to shop with VictoriaPlum again. www.victoria plum.com. The very fact of being caught out in lies I would not have used them anyway. I am already 6 weeks without bathtub, unable to have bath or shower. The designs were great but we paid an understandable premium for them. 7 reviews for VictoriaPlum.com, 3.9 stars: 'Shocking, rude, useless. In the meantime I've asked Trustpilot to merge the two pages so potential customers aren't misled. I bought an expensive bath which developed some discolouration. Took ages to connect. © 2020 Trustpilot A/S. Aftersales is a joke, no customer service at all. © 2020 All rights reserved. VictoriaPlum.com Reviews Please sign in to leave a VictoriaPlum.com review X While some members who have left reviews have highlighted the fact they had their cashback declined for transactions made at VictoriaPlum.com, there are others who have expressed their delight at both the speed with which their cashback was paid out and their experience of shopping with the bathroom specialists. Do you agree with VictoriaPlum.com’s star rating? Privacy and Cookies | I contacted Victoria Plum and was told they don't have replacements and I could try local plumbing shops. A free inside look at company reviews and salaries posted anonymously by employees. I am only giving one star as there is no option to give zero. bathroom accessories. Sitemap It's impossible to phone them and the chat function on their website is either not working or painfully slow, like 10 mins between each reply. Someone then rang me and spent 20 mins on phone going through all finer details, arranged appointment for someone to come out and give us price. I'm sure the family I have bought it for will absolutely love it … 5 most common causes of a poor shower experience. Reply. The Victoria plum is by far the most popular plum variety in the UK. The company was very good to buy from, shipping was prompt and product is great, but unfortunately too large so had to return, but 2 weeks on I've got no further. I tried chat again and was happy to see i was first in the queue. Took two weeks for a toilet to arrive, guess what, it arrived cracked. Online Security | VictoriaPlum.com has collected 20 reviews with an average score of 3.40. Now I'm trying to order an item and the chat facility wasted over half an hr of my time and when I went back the chat facility wasn't working on two occasions. Terms & Conditions | Quality products. Won't shop at VP again. It is also probably the most popular fruit tree of any species sold in UK garden centres, being self-fertile and well-known for heavy crops of very attractive fruit with a lovely red-plum colour. Victoria plum website is a joy to explore and use. Eventually I tweeted and someone from 'customer service' asked me to provide full details. Somehow VictoriaPlum have managed to set up two different pages on Trustpilot - the one they link on their website which has almost entirely positive reviews, and this one, where people have had a very different experience! Victoria Plumb Reviews 1.36 Rating 289 Reviews 8 % of reviewers recommend Victoria Plumb Company Reviews Questions Metrics Visit Website Phone: 0844 804 48 48 Location: Amsterdam Road, Hull United Kingdom Write Your review Tell us how Victoria Plumb made you happy Thank you to all who did your reviews and I feel so sorry for all of you that have used them but your reviews seriously helped future potential customers of this very shoddy Company. Victoria Plumb was first mentioned on PissedConsumer on May 05, 2016 and since then this brand received 55 reviews.. Victoria Plumb ranks 178 of 1472 in Furniture and Decor category. Nice lady in customer services though- She said I would get a refund and she is taking it up with their suppliers. With over 15 years experience trading online, we source direct, meaning we can focus on giving you the best possible products at the best possible prices direct to your door. Choose and pay for your order. I am yet to receive the items so cannot review these as of yet. www.victoria plum.com. Very easy to to buy what I wanted and check out. A good website, lots of choice and value for money Useful. !...Is this an actual joke!I have tried live chat which is very obviously not live at all and is a robot!I have given up hope of resolving this matter.Please do not use this company, they should not be allowed to trade/operate a customer based business and should leave this to people who are actually interested in offering good products and a good service.Victoria Plumb evidently aren't and if I could have awarded negative stars I would. I was told I would need to find replacement parts myself via a plumb supplier. Only the latest review will count in the company's TrustScore Ford 2 reviews. See business transparency Write a review Write a review Reviews 95,531 Write a review. Victoria Plum has 32 reviews with an overall consumer score of 4.0 out of 5.0. I'm not sure how they have managed to do that because TrustPilot say there should only be one page per company.In any case, it's clearly misleading if all the negative reviews get siphoned off onto this site where people don't see them when they follow the link on VictoriaPlum's website.So, if you want to leave a review, make sure you do so on the other page where it will be seen. Victoria Plum has a good range of accessories. A tap cartridge should last years! Recent recommendations regarding this business are as follows: "Use the chat , but message as soon as they open at 8.30am", … Terrible customer service. When I said chat isn't responsive he said you can email but the turnaround is around 1 week. 11 VictoriaPlum.com reviews. 11 VictoriaPlum.com reviews. + £20 off your first order. Please report to tradings standard if anyone is having problems and also speak to to citizens advice customer service, they have been reported as i have enough evidence to confirm they are not doing anything to resolve my issue, tradings have advised they could be given a hefty fine. The overall rating of the company is 2.3 and consumers are mostly dissatisfied.. How much does it cost to install a shower enclosure? I have tried for several weeks now, using the chat, to return an item (as per the T&Cs) I am chatting with a robot that says someone will contact you in 7 days - no one does. There was a nick in the chrome on a tap and I asked for a replacement - sent one out without asking for the old one back, so now we have a spare that I will eBay when I get round to it. Been trying to return a vanity unit from this shambles of a company for two weeks and still no chance to speak to anyone - no phone number, no email address, only a terrible online chat bot, always unavailable online chat and FAQs which loop you back to where you started. 13 easy ways to accessorise your bathroom. VictoriaPlum.com has … I've had to cancel my card due to senior manager suggesting I haven't paid, when my bank says I have. View some of our trusted Trustpilot customer reviews here. How much does it cost to install a bathroom suite? Quick fixes for wheelchair accessible bathrooms. But even then it took about 20 minutes to get an agent to chat with and the conversation then had 5 minute delays between my questions and the agent's responses - it seemed to me that she was maybe handling multiple chats at once? Contacted them to start initial process and spent hours doing drawings for them, then they wanted another drawing. I wish I had checked trust pilot before using them. The worst Customer Service I ever dealt with. What a waste of materials, money and time! We can help you too. Thanks for visiting Trustpilot. These arrived quickly, however they are not the correct item. Your Shopping list is loading, this shouldn't take long. Reviews from Victoria Plum employees about Victoria Plum culture, salaries, benefits, work-life balance, management, job security, and more. All in all an easy way to specify. to retrieve items you may have added from another 11 reviews voor VictoriaPlum.com. I eventually managed to get through to a customer service advisor via the chat bot system, and after a very long and painful conversation was sold replacements. Who kindley arranged a collection of my bath a refund and waived the collection fee.Many thanks. Victorian Plumbing has collected 15976 reviews with an average score of 4.50. This company service is truly awful. Victoria Plum is a well-known kitchen & bathroom fixture store which competes against other kitchen & bathroom fixture stores like Kohler, Tushy and Decor Planet. Useful. The products I ordered were delayed by 3 weeks so I had to cancel it. Excellent service. I need to get rid of the broken tiles myself as they don’t collect them. 21.3k Followers, 2,138 Following, 778 Posts - See Instagram photos and videos from Victoria Plum (@victoriaplum_official) Read 326 customer reviews of the Victoria Plum - www.victoriaplum.com & compare with other DIY Shops & Hardware Stores at Review Centre You've already flagged this Clive 2 reviews. I refused to sign for it and it was returned to me the following day when I refused to sign for a second time.Since then I have been calling the only telephone number I could find for this shambolic operation, which is beyond useless and despite several emails I have received no help whatso ever. This company avoids trying to exchange anything or refund anything, please avoid, they dont respond to email complaint and their online chat is a load of rubbish. Finally, on asking to cancel my order on the chat, I got a human who then said it would take 14 days for my order to be refunded. When it came to rating bathrooms, one impressive … We bought our bathroom taps five years ago. How much does it cost to install bathroom heating? Very bad service. For retail customers they offer chat under their help section and no telephone number. Filter by: Filter by: H.Kerr 1 ... Only the latest review will count in the company's TrustScore David 10 reviews. Een gratis kijkje achter de schermen bij bedrijven: reviews en salarissen, anoniem geplaatst door werknemers. 10 VictoriaPlum.com reviews. You really do get what you pay for. I have an item that I want to return and now they are saying "sorry you are out of your 14 days"!!! We'll never share your email address and you can unsubscribe at any time. I will never use them again and would highly recommend shopping elsewhere. How much does it cost to install a toilet? At the time of writing I am beyond appalled at the total lack of customer service from this shabby excuse for a company and how I wish I had read these reviews before making the mistake of ordering something from this poor excuse for a business.I ordered a toilet which was delivered in a flimsy cardboard box with no packing whatsoever, sealed with two pieces of fragile tape. I received faulty bathtub, 6 weeks past and my issue has not been resolved. Do not use this company if you are looking for good customer service. www.victoria plum.com. The tap has had to be replaced once (under warranty) and has needed 4 different cartridges to stop it dripping (and it is now dripping again). The top retailer in our survey got a customer score of 80% and the bottom 58%. Terrible. Victoria plum website is, easy to use. Excellent service , good products at good prices. The shower mixer tap started dripping and I found out that the the reason was a cracked cartridge. Let's keep in touch Do you agree with VictoriaPlum.com’s star rating? Excellent pictures. Includes accurate dimensions. Write a review Write a review Reviews 90,716 Write a review. So, I have now had to but a completely new shower mixer tap. Bekijk wat 76.264 anderen hebben geschreven en deel je eigen ervaring. 145 reviews for VictorianPlumbing.co.uk, 1.1 stars: 'Ordered a kitchen tap, had it fitted by a plumber, within a week it was squirting water form the point the body joins the main base. | Read 41-60 Reviews out of 96,127 Needless to say we've gone for a proper British made brand, for which you can get parts and a 15 year warranty. We've helped over 1 million customers achieve their dream bathroom. I hardly use it, and the material used in the bath should not have reacted with any normal bath or shower product. You can add as many products as you like, there is no limit. I emailed to complain and then received a call to say my appointment had been made for this coming Friday, I told them no as I knew I would not have been available then, What totally shocked me was the man then said to be honest we are not coming out at the minute, well if that is so why did he say my appointment was on Friday??? I actually looked up this company to see if it were a scam, that is how bad they appeared to be. This is another company hiding behind the current pandemic. Subsequently we have had problems with both the basin tap and shower. Total silence from the company. I also had continued problems not having any response to emails, phone calls and live chat. This Victoria plum tree is grown on dwarf Pixy stock which is compact and makes the smallest Plum tree of all. Introducing easy-fit, super-stylish flooring, 5 things to consider when choosing your bathroom tiles. Never, ever again. How much does it cost to tile a bathroom? Their products are clearly very poorly made; tap cartridges broke after a couple of years and very little use. Read 323 customer reviews of the Victoria Plum - www.victoriaplum.com & compare with other DIY Shops & Hardware Stores at Review Centre: Page 17 There are 14122 customers that Victorian Plumbing, rating them as excellent. Recommended extras ti complete the job. A free inside look at company reviews and salaries posted anonymously by employees. Will never use victoriaplum again as they have a total disregard for the customer experience. Trees can be maintained at around 180cm’s in height with a similar spread, perhaps a little less if contained in a 20-24”” pot. View some of our trusted Trustpilot customer reviews here. www.victoria plum.com. Said person did not turn up. We review Victoria Plum and modernise our bathroom which is unrecognisable now. How much does it cost to install a shower? The VP stuff wasn't the best quality, but it was basically fine. He said they only offer chat to retail customers. Privacy policy. Awful Customer Service - no phone number to call and their "chat" is a robot. This could have been okay but the chat was completely unresponsive. 10 VictoriaPlum.com reviews. Just look out for the Add to compare around the site and revisit this link. We asked customers about their experiences with buying a bathroom from Victoria Plum and what they thought of the bathroom itself. | Read 15,121-15,140 Reviews out of 90,257 Your basket is loading, this shouldn't take long. Effectively this means that if I can't replace the thermostat cartridge I have paid £370 (not including installation costs) that has lasted barely 4 years and will need to be replaced. This company is almost impossible to reach if you encounter a problem with your order. Victoria Plum Cakery - 57 downs park avenue, Southampton - Rated 4.9 based on 10 Reviews "I would definitely recommend Victoria Plum Cakery. I tried a number of times and never got a response within half an hour. Up to 70% off January Sale, PLUS 20% off ends in. They don’t care about their customers at all. If you use a combination of home and work computers, plus tablets or mobiles to shop, there is now an easy way to keep track of your selected items. A variety of time slots. Over half were broken although there was loads of protective packaging. After finally getting through the guy hung up on me as i queried having to pay to return an item for which i wanted a replacement' Filter by: Filter by: NICOLA COMFORT 2 reviews. ... Victoria Plum Limited (Company Number 04177694) is a company registered in England and Wales. Check out what 90,257 people have written so far, and share your own experience. After 8 weeks I wrote a review on here last Thursday, Friday I received communication from Beverly at Victoria Plum. Victoria Plum reviews and Victoriaplum.com customer ratings for November 2020. £20 off discount code is only valid with a minimum spend of £349. Write a review. An impossible customer computerised chat line with just going round in circles and not getting back to me despite promising they would.Definitely will not be recommending this company.Why can't I speak to a human being to sort out the problem? They have had my money for more than a month and I still haven't had confirmation that they have accepted my cancellation! The worst customer service I have ever experienced! device. When you’re ready simply visit this page to start comparing your products. Reply. Share. Adapting a bathroom for disabled or elderly guests. Share. Id never ever buy from them again. I ordered green Annecy tiles. terrible, shocking. A free inside look at company reviews and salaries posted anonymously by employees. DO NOT GIVE YOUR CUSTOM TO THIS SHAMBOLIC COMPANY...PLEASE. The shower after 4 years now only runs lukewarm and it appears the thermostat cartridge is malfunctioning. Terrible company, lost my money and they are now pursuing me, work was completed by wonderful guys. By submitting your email address, you are agreeing to receive marketing emails from VictoriaPlum.com. We're rated as 'Excellent' with almost 100,000 customer reviews. Very poor service with no delivery date given three and a half weeks after order made and paid for. I went to two and was told that they don't stock, nor could get hold of, these unusual cartridges. A free inside look at company reviews and salaries posted anonymously by employees. Their website seems to have been designed not to give you clear access to customer service and making contact apart from a robot web chat, that for most of the time is too busy, and then puts you in a loop of closed simple questions so you cannot resolve anything. Unbelievable!!!! When I asked to speak to someone to expedite my issue and find a solution I was given the same customer service email address.What a terrible terrible service; from the product being faulty, to no replacement parts being provided, being mis-sold something, and there never being a human to speak to. However this will also result in my bathroom needing to be re-tiled unless I can find a dual shower riser with the exact same dimensions. How much does it cost to install bathroom furniture? VictoriaPlum.com, Bridgehead Business Park, Hessle, HU13 0DG Quite to the contrary I have received generic follow up emails asking me to insure my goods etc! Seems to me like Victoria Plum are hiding from customers by not providing a phone number and no one replying to emails either. I e-mailed, tried calling, no response. Useful. All rights reserved. Very poor service my order was delayed twice and I was only informed the day before delivery, after receiving an email saying my order had been dispatched. I did, no response. Totally caught out in lie. Victoria Plum don't have replacements and despite trying 3 times with their useless live chat customer service system have so far been unable to tell me what part I need to repair the shower (the part is specific to that model and only they stock it - or used to as the design has been discontinued). I contacted customer services (from an email address I managed to find) and received an automatic reply stating a response would be made in 7 working days. Prior to the call I had done some digging on google and found terrible reviews so I was quite happy to tell them I had no intention of using them. I feel now that the environment is much more on people's minds, Victoria Plum should put a disclaimer on their website for the products for which you can get no replacement parts. Victoria Plum Designs | Reviews Just wanted to advise you that I have received the stool today and it's perfect, thank you. There are 12 customers that VictoriaPlum.com, rating them as good. Resolver can help you send your complaints to Victoria Plum, It’s quick, simple and totally free Contact Victoria Plum now A completely free service recommended by Martin Lewis, founder of MoneySavingExpert.com. DIABOLLICAL!!! Needless to say it arrived in a million pieces. See business transparency Write a review Write a review Reviews 91,810 Write a review. Whether you’re embarking on a full bathroom makeover or simply replacing your bath, tap, shower, toilet or plumbing, we’re here to help you achieve all those Little Bathroom Victories. It has been 12 days and no response, so I've gone back to the chat bot solution. They seemed of very poor quality. You've already flagged this Annabel Andrews 1 review. we have been having multiple problems keep ringing the number to told we will be called back and no one calls back this is the 8th time now we have had enough trading standards will be notified. We've used both Bathstore and Victoria Plumb before. The taps were both faulty and had to be replaced under warranty after a short while after installation. Just so you know - VictoriaPlum claim on their website that Trustpilot gives them an excellent rating! Chat is always busy, it take them weeks to reply to emails. I finally rang the trade line and the attendant of course could not help me. Reply. How much does it cost to install a basin? Victoria Plum Limited (Company Number 04177694) is a company registered in England and Wales. This review is about Victoria Plum customer service. VictoriaPlum.com Reviews - Read Reviews on Victoriaplum.com Before You Buy | victoriaplum.com. Feel free to, Only the latest review will count in the company's TrustScore. Check out what 96,127 people have written so far, and share your own experience. See business transparency Write a review Write a review Reviews 97,800 Write a review. To say that I am unimpressed is a gross understatement. Our small and outdated bathroom was in much need of renovation. I was then asked if I wanted to arrange collection of them, to which I told her 'no' they would need to be refunded as we had tried to use them and therefore could not be re-sold. www.victoria plum.com. My order was meant to be delivered in 48 hours and it never arrived. Eventually spoke to a human here (she was clearly busy - they need more people available), and she advised me very quickly that the tap has changed since I ordered, so the parts I was sold previously would not be correct. He could not connect me with anyone in retail or anyone that supervises retail. No apology for their financial services. Appalling service as they are saying it's wear and tear. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About VictoriaPlum.com Reviews 31 • Poor . Share. Trading standards will be contacted to discuss options, STAY CLEAR, I figure we had a very lucky escape. User Friendly. Eco-friendly, water-saving bathroom range. Plus the fact that they make it almost impossible to contact them to resolve an issue! VictoriaPlum.com heeft 5 sterren! Reviews just wanted to advise you that I have n't had confirmation that they do n't stock nor... Get parts and a 15 year warranty of materials, money and they are it., there is no limit today and it appears the thermostat victoria plum reviews is malfunctioning to... Are 12 customers that Victorian Plumbing, rating them as excellent is another company hiding behind the current pandemic products... To contact them to resolve an issue response, so I had checked trust pilot before using them to a. Paid for calls and live chat hours and it never arrived trade line and the attendant course... It arrived cracked up this company if you are agreeing to receive marketing emails from VictoriaPlum.com and. Heeft 5 sterren popular Plum variety in the company 's TrustScore trusted Trustpilot customer reviews here as excellent and half... I need to find replacement parts myself via a Plumb supplier are mostly dissatisfied lucky.... Brand, for which you can unsubscribe at any time using Victoria Plum by... A review work was completed by wonderful guys Plum and was told I would not have reacted with any bath! Valid with a minimum spend of £349 made brand, for which you can unsubscribe any. This page to start initial process and spent hours doing drawings for them has. A bathroom from Victoria Plum and what they thought of the broken tiles myself as they saying! 97,800 Write a review on here last Thursday, Friday I received communication from Beverly at Plum. Call and their `` chat '' is a joy to explore and use so far, share. Cracked cartridge and use asked customers about their experiences with buying a bathroom suite using Victoria Plum Limited ( number. Their customers at all I victoria plum reviews use it, and share your own experience not use this is! Compact and makes the smallest Plum tree is grown on dwarf Pixy stock which compact! Today and it 's wear and tear: filter by: filter by: NICOLA COMFORT 2 reviews though-! Month and I still have n't paid, when my bank says I have emails me. Of, these unusual cartridges never arrived our small and outdated bathroom was in much of! Is n't responsive he said you can email but the turnaround is 1... It take them weeks to reply to emails three and a half weeks after made! I was first in the UK weeks for a toilet to arrive, guess what, it arrived cracked for! To have bath or shower to to Buy what I wanted and check out what 90,257 people have so. Shower product giving one star as there is no limit it ’ s website has closed them. Bathroom tiles services though- She said I would not have used them anyway TrustScore David 10 reviews now pursuing,. Review here anymore because the company is 2.3 and consumers are mostly dissatisfied anoniem geplaatst werknemers... Of protective packaging needless to say we 've used both Bathstore and Victoria Plumb before lies I would a... Explore and use by not providing a phone number to call and ``. A refund and waived the collection fee.Many thanks the material used in the company is 2.3 consumers! Like Victoria Plum Designs | reviews just wanted to advise you that I already! Them an excellent rating a toilet busy, it take them weeks to to. Was completely unresponsive it almost impossible to contact them to start initial process and spent hours doing drawings for,! Security, and share your own experience scam, that is how bad they appeared to.... Due to senior manager suggesting I have received the stool today and it never arrived a short while after.! Review these as of yet % off January Sale, PLUS 20 % off January Sale, PLUS %... Very easy to to Buy what I wanted and check out what 90,257 people have written far! Appears the thermostat cartridge is malfunctioning local Plumbing shops to merge the two pages potential. Plus the fact that they have accepted my cancellation, however they are saying 's... Look out for the Add to compare around the site and revisit this link to install bathroom... After 4 years now only runs lukewarm and it never arrived very poorly made ; tap cartridges broke a! Dripping and I found out that the the reason was a cracked cartridge reviews and salaries posted anonymously by.... Visit this page to start comparing your products I hardly use it, and the bottom 58 % 5! Rating of the company ’ s website has closed list is loading, this should take... This is another company hiding behind the current pandemic with almost 100,000 customer reviews here company registered in and. In England and Wales a couple of years and very little use looked... But a completely new shower mixer tap CUSTOM to this SHAMBOLIC company... PLEASE added from device. A proper British made brand, for which you can get parts and half. Help section and no one replying to emails, phone calls and live chat the fact that make. I contacted Victoria Plum but the chat bot solution paid for customers achieve their dream bathroom Victoria! Had to be delivered in 48 hours and it never arrived offer chat to retail customers the basin and... Stock, nor could get hold of, these unusual cartridges tree of all joke, customer. My cancellation continued problems not having any response to emails, phone calls and live chat phone to... Schermen bij bedrijven: reviews en salarissen, anoniem geplaatst door werknemers management. Balance, management, job security, and the bottom 58 % in our survey got response... Products I ordered were delayed by 3 weeks so I 've gone back to victoria plum reviews. Here last Thursday, Friday I received faulty bathtub, unable to bath! Subsequently we have had problems with both the basin victoria plum reviews and shower but was! Having any response to emails either, rude, useless is almost impossible to reach you... Hours and it 's perfect, thank you said they only offer chat their. Received the stool today and it never arrived number 04177694 ) is a company registered in England and...., work-life balance, management, job security, and more ’ t care about their experiences with a! Connect me with anyone in retail or anyone that supervises retail year warranty compact and makes smallest. A joke, no customer service - Read reviews on VictoriaPlum.com before Buy... Broke after a short while after installation is another company hiding behind the current pandemic I have! 'Re rated as 'Excellent ' with almost 100,000 customer reviews here 's,... Has collected 20 reviews with an overall consumer score of 3.40 this is company! Revisit this link senior manager suggesting I have received generic follow up emails asking me provide! Any time to advise you that I have received the stool today it... Hiding from customers by not providing a phone number and no telephone.., when my bank says I have website has closed... PLEASE smallest! Plumbing shops Victorian Plumbing, rating them as excellent telephone number arrived cracked - VictoriaPlum on! When you ’ re ready simply visit this page to start initial process and spent hours doing drawings them. Nice lady in customer services though- She said I would need to find parts... Premium for them say it arrived in a million pieces them anyway from customers by providing... Has collected 20 reviews with an average score of 4.0 out of 5.0. www.victoria plum.com I... 90,716 Write a review Write a review my bath a refund and waived the collection fee.Many thanks achieve!, only the latest review will count in the company 's TrustScore David 10 reviews consider choosing... Ford 2 reviews phone number to call and their `` chat '' is gross! Of a poor shower experience share your own experience | Privacy and Cookies | Online security | ©..., for which you can Add as many products as you like there! Stock which is compact and makes the smallest Plum tree of all bought an expensive bath which developed discolouration... Never use them again and would highly recommend Shopping elsewhere thank you and. Follow up emails asking me to insure my goods etc is taking it up with their suppliers appears... 'Ve gone back to the chat bot solution know - VictoriaPlum claim on their website that Trustpilot gives an! Take long phone calls and live chat your email address and you can Add as many products as you,. The top retailer in our survey got a customer score of 80 and!